Our Story
At Kavalier & Associates, we're dedicated to providing comprehensive mental health services to individuals and families in central Iowa. Our team of experienced providers is committed to helping you achieve your mental wellness goals. Our mission is to be the premier provider of mental health services in the region, and we're passionate about making a positive impact in our community.
Our Services
We offer a wide range of services to address various mental health concerns. These include:
- Telehealth Appointments: We are currently offering telehealth appointments to ensure our clients have access to our services, even during times of social distancing.
- Psychiatry: Our board-certified psychiatrists, including Randall A. Kavalier, D.O., provide medication management and therapy services.
- Psychology: Our licensed psychologists, such as Lisa C. Cox, ARNP, and John R. Bigelow, Psy. D., offer individual, group, and family therapy sessions.
- Social Work: Our licensed social workers, like Jenny L. West, ARNP, and Nicole Kirby, LISW, provide individual, group, and family therapy sessions.
- Marriage and Family Therapy: Our licensed therapists, including Mark Kloberdanz, LMHC, and Lisa C. Little, Ph. D., offer couples and family therapy sessions.
Our Team
Our team of experienced providers is dedicated to helping you achieve your mental wellness goals. Our providers have extensive training and experience in their respective fields, ensuring you receive the best possible care.
Our Mission
At Kavalier & Associates, our mission is to provide comprehensive mental health services to individuals and families in central Iowa. We strive to be the premier provider of mental health services in the region, providing superior care and value to our clients.
Our Vision
Our vision is to become the premier provider of mental health services across the continuum, providing exceptional care and value to our clients.
Confidentiality
At Kavalier & Associates, we take the confidentiality and privacy of our clients very seriously. We adhere to the highest standards of confidentiality and ensure that all quality improvement activities are held in strictest confidence.
Get to Know Our Providers
To learn more about our experienced providers, please visit our Staff Profiles section. Here, you'll find a comprehensive list of our providers, along with their credentials and specializations.
Professionalism and Expertise
Lisa Cox is highly praised for her exceptional professionalism, dedication, and knowledgeable approach. Jenny West is commended for being kind, attentive, and great with children. Dr. Kavalier is described as knowledgeable and practical, with recommendations that have been life-changing for some patients. John Bigelow is highly recommended for his help with mental health issues and coping with anxiety-filled situations.
Communication and Customer Service
There are concerns about poor communication and customer service. Some patients have experienced issues with prescription refills, incorrect medication locations, and lack of response to calls and emails. Others have been disappointed with the lack of online payment systems and automatic payment options.
Care and Support
Some patients have felt judged or dismissed, particularly those with past substance abuse problems. Others have felt neglected, with unreturned calls and emails, and lack of priority given to their cases. In contrast, some practitioners, such as Lisa Cox and Jenny West, are described as caring, supportive, and attentive.
Staff and Clinic Issues
There are complaints about the clinic's administrative issues, such as billing problems, incorrect charges, and lack of organization. Some patients have had negative experiences with specific practitioners, such as Dr. Kavalier, who is perceived as not listening or throwing medication at problems.
Be the first to review Kavalier & Associates PC.
Write a Review
