Business Details
22 Years
experience
Expert Mental Health Billing Services for Therapists & Psychiatrists
Founded in 2004, we specialize in mental health billing and practice management solutions for psychiatrists, psychologists, social workers, and therapists. Our mission is to reduce administrative burdens so clinicians can focus on patient care while we handle insurance claims, patient billing, and revenue optimization. With decades of combined experience in mental health billing, we service practices of all sizes, offering electronic claims processing, authorization management, and comprehensive reporting.Our team understands the complexities of mental health insurance, including changing regulations, CPT codes, and reimbursement models. We provide personalized support for benefits verification, claim denial resolution, and credentialing. By outsourcing billing to us, practices eliminate payroll costs and administrative overhead while ensuring expert management of their financial operations. Our clients consistently report improved efficiency and revenue growth after partnering with us.
Services
New patient registration
Electronic claims processing
Authorization reminders
Accounting reports
Claim denial resolution
Credentialing services
Mental health billing
Practice management
Details
- Year established: 2004
Highlights and features
- We have 20+ years of experience handling mental health insurance claims
- Our team specializes in mental health billing complexities including parity laws
- We provide real-time benefits verification before patient appointments
- We handle claim denials and appeal processes proactively
- We offer customizable reporting for practice financial management
What people say
Timely and professional manner
Superb service
Best business decision
Professional and competent
Resourceful and cooperative
Services
Mental Health Billing
Our specialized billing service addresses mental health insurance complexities including changing regulations and reimbursement models. We handle claims submission, benefits verification, and payment posting to ensure timely reimbursements. Practitioners gain financial clarity through customizable reports tracking revenue and patient balances.
Claim Denial Resolution
We proactively manage denied insurance claims by identifying root causes and initiating appeal processes. Our team tracks industry-specific denial patterns to improve future claim acceptance rates. Providers receive detailed explanations of denial reasons and resolution timelines.
Authorization Management
We verify insurance authorization requirements before patient visits and initiate requests immediately. Our system tracks authorization status changes and renewal deadlines across multiple payers to prevent service disruptions.
Practice Management
We provide comprehensive reporting tools including income statements, patient aging reports, and treatment plan documentation. Our system integrates with daily/weekly billing forms to maintain accurate financial records without additional staff overhead.
Credentialing Services
We manage the complete credentialing process for insurance network participation. Our experts ensure accurate submission of required documentation and track payer-specific recredentialing cycles to maintain active provider status.
People
Shauna Garrett
Owner
With 20+ years in mental health billing, Shauna established PBS to address administrative challenges faced by clinicians. She leads a team that prioritizes personalized service and proactive problem-solving for practice financial success.
Dawn K. Angelich
LMFT
California-based therapist since 2004 praises PBS for enabling her to focus on clinical work while maintaining excellent insurance management standards through their dedicated billing support services.
Charles Douglass
LCSW DCSW LMFT
35-year therapy veteran credits PBS with transforming his practice efficiency. Recommends their specialized mental health billing expertise for reducing administrative burdens while maximizing revenue potential.
Ken Janzen
LMFT
Five-year PBS client highlights their consultative approach and consistent service quality. Notes exceptional support during transition to out-of-network status while maintaining reliable billing operations.
Questions
What mental health billing services do you offer?
We handle insurance verification, electronic claims submission, authorization tracking, denial appeals, and customized financial reporting for mental health practitioners.
How do you handle insurance claim denials?
We immediately investigate denial causes, initiate appeals processes, and provide detailed explanations while implementing preventive measures for future claims.
Can you help with practice financial reporting?
Yes, we provide income tracking, patient balance reports, and customized statements to help manage practice finances effectively.
Do you work with small private practices?
We service practices of all sizes, offering scalable solutions from weekly billing forms for part-time providers to daily processing for larger clinics.
How does billing outsourcing benefit my practice?
Eliminates payroll costs, reduces administrative overhead, improves claim accuracy, and allows more time for patient care through specialized billing expertise.
