Opening Doors and Building Bridges
At Greenleaf Neuropsychology & Counseling, we are deeply committed to providing the highest standard of neuropsychological and psychological evaluation and treatment to individuals, couples, and families from throughout the Inland Northwest. As a Center of Excellence in the diagnosis of Autism Spectrum Disorder, we are uniquely qualified to assess and treat a wide range of issues, including anxiety, depression, post-traumatic stress disorder, and autism.
Our Mission
Our mission is to provide comprehensive treatment services to individuals, couples, and families, utilizing evidence-based practices and a collaborative approach. We are dedicated to delivering exceptional care, striving to create a safe, supportive, and empowering environment for our clients.
Our Vision
Our vision is to build a community of healthy individuals, families, and relationships, empowered by knowledge, support, and effective care. We aim to foster growth, understanding, and resilience, empowering individuals to navigate life's challenges with confidence and optimism.
Our Values
At Greenleaf Neuropsychology & Counseling, we value the following principles:
- Understanding: We recognize the unique experiences and needs of each individual, honoring their diversity and acknowledging the complexities of their struggles.
- Reliability: We are committed to being reliable and available to our clients, providing stability and consistency as they navigate their personal journeys.
- Atmosphere: We strive to create a welcoming, stress-free environment, carefully designing our offices to promote feelings of calm, comfort, and support.
- Caring: Each staff member is dedicated to providing compassionate, empathetic care, ensuring that each client's needs are met and concerns are addressed.
Our Team
Our team of professionals is comprised of experienced and qualified experts in their respective fields. Our team includes:
- Dr. Gregory J. Charboneau, EdD, QEEG, BCN, BCB: Licensed Psychologist, Clinical Neuropsychologist
- Dulce Bustamante, MA, LMHC, CSP, FCCI: Chief Psychometrist, Licensed Mental Health Counselor, Certified Specialist in Psychometry
- Kristie Peters Arlington, MS, MHP, CMHS, LMHC: Counselor, Psychometrist, Licensed Mental Health Counselor
- Erin LeVan, MEd, LMHC, NCC, CMHS: Counselor, Psychometrist, Licensed Mental Health Counselor
- Rheanna Kaley, Ph. D.: Licensed Psychologist, Specialist in Psychological and Educational Assessment
- And many more dedicated professionals committed to providing exceptional care and support.
Our Services
At Greenleaf Neuropsychology & Counseling, we offer a wide range of services, including:
- Cognitive Behavioral Therapy
- Neuropsychological Evaluations
- Quantitative Electroencephalography (QEEG)
- Counseling
- Specific Learning Disorder Testing
- And more
We are committed to staying at the forefront of innovative treatment methods, continually updating our knowledge and skills to ensure that our clients receive the most effective and evidence-based care possible.
Staff Issues and Communication
Many reviewers had issues with the office staff, describing them as rude, unprofessional, and uncommunicative. Some mentioned that phone calls were not returned, and there was a lack of urgency in providing results or responding to queries.
Unprofessionalism and Arrogance
Several reviewers felt that the doctor was arrogant, pompous, and unprofessional in their interactions. One reviewer mentioned that the doctor discredited a pediatrician's diagnosis and made unprofessional comments about a parent.
Delays and Unreliability
Some reviewers experienced significant delays in receiving results or getting appointments. One reviewer waited over a year for results, while another had to cancel appointments due to the doctor's unreliability.
Questionable Practices and Ethics
A few reviewers raised concerns about the clinic's practices, including the use of outdated assessment techniques, referral kickbacks, and questionable privacy practices.
Positive Experiences
On the other hand, some reviewers had positive experiences, describing the staff as friendly, knowledgeable, and helpful. They appreciated the holistic approach to mental health and the practical steps provided.
Mixed Reviews of the Doctor
Reviews of the doctor were mixed, with some finding them knowledgeable and confident, while others described them as rude, arrogant, and unprofessional.
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